Leadership Development for Front Line Leaders

One common concern among senior leaders is the readiness of frontline leaders. Despite significant investments in classroom training, these new leaders often struggle to apply what they’ve learned once they return to their daily responsibilities. Research suggests that only about 5% of classroom learning is effectively applied in the workplace. The fast-paced environment and immediate demands of their roles can overshadow the theoretical knowledge gained, leaving them feeling unprepared and unsupported. This challenge is further compounded when leaders need to master technical aspects, such as using an ERP system, which requires both theoretical understanding and practical application.

 

Tengu Consulting’s Approach

At Tengu Consulting, we believe in a hands-on, immersive approach to leadership development. We customize our solutions to meet your specific needs, ensuring that the training is relevant and impactful. Our “train and coach” methodology involves group workshops, one-point lessons and working side-by-side with leaders in their actual work environments, ensuring that the lessons learned are directly applicable and immediately reinforced.

Approach to Leadership Development

1. Management Development

Objective: Equip leaders with the essential management skills required to effectively lead their teams.

Components:

  • Time Management: Techniques for prioritizing tasks and managing time efficiently.

  • Decision Making: Frameworks for making informed and timely decisions.

  • Conflict Resolution: Strategies for addressing and resolving conflicts within the team.

  • Performance Management: Methods for setting goals, providing feedback, and conducting performance reviews.

  • Problem Identification & Solving: Skills to identify issues proactively and develop effective solutions.

  • Setting Expectations & Follow-Ups: Techniques for clearly communicating expectations and ensuring accountability through regular follow-ups.

2. Self-Awareness

Objective: Enhance leaders’ understanding of their own strengths, weaknesses, and leadership styles.

Components:

  • Personal Reflection: Regular self-assessment exercises to identify areas for improvement.

  • Emotional Intelligence: Training to recognize and manage one’s own emotions and understand the emotions of others.

  • Stress Management: Techniques for managing stress and maintaining well-being.

  • Continuous Learning: Encouraging a mindset of lifelong learning and self-improvement.

  • Communication Skills:  Skills to understand own communication style and how to adapt to others.

  • Personal Vision:  Develop a vision of who you as an individual want to be as a leader

  • Personal Development Plan:  Work with each individual leader on their personal development plan.

3. Peer Awareness

Objective: Foster a collaborative environment by improving leaders’ ability to work effectively with their peers.

Components:

  • Communication Skills: Training in active listening, clear communication, and constructive feedback.

  • Collaboration Techniques: Methods for working effectively in cross-functional teams.

  • Networking: Building and maintaining professional relationships within and outside the organization.

  • Communication Skills:  Techniques to adapt your communication style to be suitable for your peers and bosses

  • Team Vision:  Get alignment and agreement on the team vision.

4. Team Awareness

Objective: Develop leaders’ ability to understand and manage team dynamics to create a cohesive and high-performing team.

Components:

  • Team Building: Activities and exercises to strengthen team cohesion and trust.

  • Motivation Strategies: Techniques for motivating and engaging team members.

  • Communication Skills:  Techniques to adapt your communication style in group settings and one-on-one with employees to ensure they understand your messaging.

  • Change Management: Preparing leaders to guide their teams through organizational changes.

Conclusion

Tengu Consulting’s leadership development program is designed to bridge the gap between classroom training and real-world application. By focusing on management development, self-awareness, peer awareness, and team awareness, we equip front line leaders with the skills and support they need to thrive in their roles. Our hands-on, immersive approach ensures that leaders are not only prepared but also confident in applying their knowledge to drive success within their teams and organizations.

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